Vice Chairman and Chief Executive Officer of, the Federal Competition And Consumer Protection Commission (FCCPC), Mr. Babatunde Irukera has lauded the great impact of the National Association of Nigeria Travel Agencies (NANTA) on the travel industry in Nigeria.
Irukera made the disclosure after meeting with the association’s executive led by Mrs. Susan Akporiaye.
In his keynote address at the 47th Annual General Meeting of NANTA in Abuja on Thursday, he tasked the members to collaborate as a way of breaking new ground in the turbulent travel sector.
Irukera further tasked NANTA members to innovate or” die” if they fail to work around the various challenges facing the downstream travel industry in Nigeria.
He called for a critical study of the aviation industry, particularly with the challenges posed by airlines’ trapped funds, hotel booking services, cargo, car hire services, and tourism, adding that understanding the depth of the industry value chain, technological growth, and empowerment, would help determine not only how to survive but how to thrive.
” From what I can see, some of you here, about eighty percent are merely surviving and twenty percent thriving, so the way to go is to find out how you can satisfy the needs of your customers.”
“You have to innovate, reformat the semantics inherent in the sector, or die a natural death. In all these, attention must be paid to Orientation, a kind of strategic campaign that can provide answers to the needs of Nigerian travelling public rather than seeking sympathy.”
In what was clearly a master class on business intelligence and education, Irukera posited that the global business environment had shattered tested age-long business models, sorely targeting profitability.
“Go target and unlock technology and find out why airlines do what they do, for instance, how a ticket from Doha to New York is cheaper than from Lagos to New York. Add value and more value and leave other contentious areas to the regulators,”
Director General, National Council for Arts and Culture (NCAC), Otunba Segun Runsewe also addressed the gathering and lauded the leadership of NANTA under Mrs. Susan Akporiaye.
He noted that the recent position of NANTA to right the wrong of outrageous airfare out of Nigeria was well noted by the people of Nigeria, praying that the association should remain strong and focused.
“Mrs. Susan Akporiaye is well known to us, a strong industry Amazon and we shall continue to support and partner with NANTA in the development and promotion of cultural tourism economy in Nigeria,” he stated further.
Earlier in her welcome address, Akporiaye revealed that the association members were up in deep struggle from different economic fronts, a challenge that had pitted her and the association against forces that had made survival difficult for the members and the traveling public. She however promised not to give up the struggle.
“We shall fight to remain relevant, responsive, and strong. We are looking at other areas of the economy, particularly tourism, and to which we have launched Africa to Africa Tourism campaign with a sister agency in Ghana, supported by South Africa Tourism. Come next month, a training tourism conference in Johannesburg certainly will reveal our road map in this area which NANTA members, will immensely benefit from, ” she added.